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ACCC powers to issue infringement, substantiation and public warning notices

In April 2010, a range of consumer protection and fair trading reforms came into effect.
25 February 2011

Consumer guarantees

The ACL provides all consumers with certain guarantees when they purchase goods and services.
4 February 2011

Fair sales practices

This guide provides an overview of the rules for fair sales practices.
23 December 2010

Your consumer rights: Indigenous art and craft

Outlines a few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art.
15 December 2010

Where does your food come from?

Statements about where food has been made or grown are found on product labels, packaging or in advertising.
10 October 2010

Debt collection practices in Australia

This report summarises the major issues identified during information-gathering activities undertaken by both the Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) in 2008.
13 May 2009

Merger guidelines

This publication outlines the analytical and evaluative framework applied by the ACCC when reviewing mergers under the Competition and Consumer Act.
21 November 2008

Arbitrations: a guide to resolution of access disputes under Part IIIA of the Act - a summary guide

This summary guide explains how the ACCC will exercise its dispute resolution powers under Part IIIA of the Act.
10 April 2006

Arbitrations: a guide to resolution of access disputes under Part IIIA of the Act

This guide was published prior to the commencement of legislative amendments to Part IIIA which took effect in 2006 and 2010. It should be read in conjunction with Part IIIA as it is currently enacted, and parties contemplating notifying an access dispute should contact the ACCC in the first instance.
10 April 2006

Computerised gambling systems

Computerised gambling systems are consistently one of the top 20 complaint categories.
30 December 2002