The ACCC and ASIC have jointly produced this guideline which aims to assist creditors, collectors and debtors understand their rights and obligations, and ensure that debt collection activity is undertaken in a way that is consistent with consumer protection laws.
This report provides an update on key competition and consumer developments and trends in private health insurance between 1 July 2019 and 30 June 2020. It focuses on insurer responses to the COVID-19 pandemic, but also provides an update on ACCC enforcement action and other developments relating to the health sector.
This report analyses key competition and consumer developments and trends in the private health insurance industry between 1 July 2018 and 30 June 2019, including ACCC enforcement and other actions relating to the health sector.
This report analyses key competition and consumer developments and trends in the private health insurance industry between 1 July 2017 and 30 June 2018.
This report analyses key competition and consumer developments and trends in the private health insurance industry between 1 July 2016 and 30 June 2017, including ACCC enforcement and other actions relating to the health sector.
This report analyses key competition and consumer developments and trends in the private health insurance industry during the reporting period that impacted on consumers’ health cover and out-of-pocket expenses.
Report to the Australian Senate on anti-competitive and other practices by health funds and providers in relation to private health insurance, 1 July 2014 to 30 June 2015.
A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
This report examines whether there are particular problems relating to information provision about private health insurance policies and the impact on consumer behaviour.