This report provides an update on key competition and consumer developments and trends in private health insurance between 1 July 2019 and 30 June 2020. It focuses on insurer responses to the COVID-19 pandemic, but also provides an update on ACCC enforcement action and other developments relating to the health sector.
This report contains observations about the key consumer and fair trading issues arising from COVID-19. It also details the activities conducted by the ACCC to assist consumers and businesses deal with the immediate impacts of the pandemic, as well as providing insights into the work being undertaken to address the long-term effects of COVID-19.
This report analyses key competition and consumer developments and trends in the private health insurance industry between 1 July 2018 and 30 June 2019, including ACCC enforcement and other actions relating to the health sector.