In an endeavour to provide Indigenous consumers with information on their consumer rights, the Be Smart - Buy Smart booklet provides helpful tips and information about shopping rights and responsibilities under Australian Consumer Law.
It is part of a joint consumer awareness initiative by all state and territory consumer protection agencies in Australia, with support from the National Indigenous Consumer Strategy Reference Group.
This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.
You have legal rights when dealing with sales agents at your door. If what’s on offer is valued at over $100 (or the value can’t be determined when the offer is made), the agent must follow rules.