This is the third interim report of the Australian Competition and Consumer Commission’s (ACCC) inquiry (‘the Inquiry’) into gas supply arrangements in Australia. The ACCC has continued its focus on the operation of the East Coast Gas Market, where there are immediate and longer-term concerns.
On 13 December 2017, the ACCC released its second interim report as part of its inquiry into Australia’s wholesale gas supply arrangements. The report focuses on the operation of the East Coast Gas Market, where there are continuing immediate and longer-term concerns.
On 25 September 2017, the ACCC released its first interim report of its inquiry into gas supply arrangements in Australia. The report focuses on likely supply and demand conditions in the east coast gas market for 2018.
This fact sheet provides an overview of what energy customers should know about their energy service, including: how to find a good deal on Energy Made Easy, the rules governing energy salespeople, and how to deal with problems on your bill. The fact sheet is available in 12 languages.
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
When you buy goods and services including disability-related purchases, you have rights under law. This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.
This report examines the debt collection industry in Australia. It aims to provide greater understanding of the industry and to identify structural issues or operational practices that may lead to problematic behaviours within the sector.