The national education campaign ‘Ladder safety matters’ encourages older Australian men to stop and think before they use a ladder. It’s often the split-second decision or risky shortcut that results in a fall.
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
When you buy goods and services including disability-related purchases, you have rights under law. This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.