The ACCC preliminary report into the electricity market highlights significant concerns about the operation of the National Electricity Market, which is leading to serious problems with affordability for consumers and businesses.
This fact sheet provides an overview of what energy customers should know about their energy service, including: how to find a good deal on Energy Made Easy, the rules governing energy salespeople, and how to deal with problems on your bill. The fact sheet is available in 12 languages.
The national education campaign ‘Ladder safety matters’ encourages older Australian men to stop and think before they use a ladder. It’s often the split-second decision or risky shortcut that results in a fall.
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.