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How the ACCC ensures that you can make calls to people on all telephone networks

What you need to know about: How the ACCC ensures that you can make calls to people on all telephone networks
15 July 2013

More toys for under 3s covered by safety standard

Outlines the new requirements of the revised mandatory standard for toys for children under three.
27 May 2013

Product safety: Mandatory standards & bans

A list of products with mandatory standards regulated by the Competition and Consumer Act 2010 and enforced by the ACCC.
23 May 2013

Consumer guarantees - Repair Replace Refund postcard

This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law.
26 March 2013

Regulatory Observer - issue 46

In this issue:

  • Bundeskartellamt protects competition in rail, water, energy and telecommunications in 2012
  • International regulatory round-up
  • Australian regulatory round-up
17 January 2013

Regulatory Observer - issue 44

In this issue:

  • Ireland's competition authority investigates competitiveness of ports
  • International regulatory round-up
  • Australian regulatory round-up
15 November 2012

Mobile premium services: meeting the challenges

Consumers were reporting unexpectedly high phone bills, some in the thousands of dollars, related in the main to premium rate subscription services.
18 September 2012

Door to door - do not knock sign

The ACCC has produced this sticker to help you avoid unwanted door to door selling.
17 August 2012

Door to door sales - a guide for consumers

When you buy goods and services from a door to door sales agent, you have rights under law.
17 August 2012

Consumer's guide to door to door sales brochure

You have legal rights when dealing with sales agents at your door. If what’s on offer is valued at over $100 (or the value can’t be determined when the offer is made), the agent must follow rules.
17 August 2012