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Unit pricing: a guide for grocery retailers

This guide explains what grocery retailers need to know about unit pricing, including
1 October 2021

Consumer guarantees - a guide for consumers

In this booklet you will find answers to some of the questions most commonly asked by consumers.
5 July 2021

Consumers and unfair contract terms

As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.
1 April 2021

Dealing with debt collectors: your rights & responsibilities

This consumer brochure will help people who are currently dealing with debt problems, or being contacted by debt collectors.
16 December 2020

Consumers with disability - where to go for advice or complaints

This factsheet is for consumers with disability and their carers and support networks. It will help you find the right place to go if you need advice or have a complaint.
12 April 2019

Payment surcharges - only charge what it costs you

Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge.

24 January 2018

Small business in focus - 1 July to 31 December 2016

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.
25 January 2017

Small business in focus - 1 January 2016 to 30 June 2016

This twice-yearly report provides a summary of ACCC activities in the small business and franchising sectors and updates on industry codes.
26 July 2016

Your rights when you buy something

This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
11 July 2016