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Unit pricing: a guide for grocery retailers

This guide explains what grocery retailers need to know about unit pricing, including
1 October 2021

Consumer guarantees - a guide for consumers

In this booklet you will find answers to some of the questions most commonly asked by consumers.
5 July 2021

Consumers and unfair contract terms

As a consumer, you probably enter into a number of contracts every day, even if you don’t realise it.
1 April 2021

Dealing with debt collectors: your rights & responsibilities

This consumer brochure will help people who are currently dealing with debt problems, or being contacted by debt collectors.
16 December 2020

Consumers with disability - where to go for advice or complaints

This factsheet is for consumers with disability and their carers and support networks. It will help you find the right place to go if you need advice or have a complaint.
12 April 2019

Country of origin claims and the Australian Consumer Law

This guide is designed to help businesses understand when they can safely make country of origin claims about their products.

22 March 2019

How the Horticulture Code helps you

The Horticulture Code of Conduct is a mandatory industry code prescribed under the Competition and Consumer Act 2010. The Code aims to improve the clarity and transparency of trading arrangements between growers and traders in the horticulture sector.

1 April 2018

Payment surcharges - only charge what it costs you

Do you charge customers a surcharge on transactions? This is a quick guide to what you can and can’t include when working out your surcharge.

24 January 2018

Example Horticulture Produce Agreement - Agent

A HPA can have additional terms and conditions as agreed by both parties, provided they do not conflict with the Code.

31 March 2017