This fact sheet provides an overview of what energy customers should know about their energy service, including: how to find a good deal on Energy Made Easy, the rules governing energy salespeople, and how to deal with problems on your bill. The fact sheet is available in 12 languages.
The checklist is designed to help businesses become aware of their rights and obligations when it comes to dealing with consumers and how to comply with their obligations under the ACL.
This guide is for businesses, including Not-For-Profit organisations, that supply goods or services to consumers with disability or to participants in the National Disability Insurance Scheme.
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.
When you buy goods and services including disability-related purchases, you have rights under law. This guide explains your consumer rights, how to be a smart shopper, what to look out for when signing a contract/service agreement and the steps you can take to resolve problems.
