Sort by DateRelevance FairStore: a best practice guide for stores serving remote and Indigenous communities A guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia. 11 November 2013 Product safety: Mandatory standards & bans A list of products with mandatory standards regulated by the Competition and Consumer Act 2010 and enforced by the ACCC. 23 May 2013 What can I do if I have a complaint: electricity or gas service If you have a problem with your electricity or gas service, this factsheet tells you steps you can take to resolve it. 16 May 2013 Consumer guarantees - Repair Replace Refund postcard This bi-fold postcard was produced to raise awareness among secondary school students about their rights when buying goods and services under the consumer guarantee’s provisions contained in the Australian Consumer Law. 26 March 2013 Unfair contract terms in consumer contracts This report highlights the outcomes of the ACCC’s unfair contract terms reviews, including an overview of the key results. 14 March 2013 Shopping around and changing your electricity or gas offer Energy retailers compete for your business by offering you different energy contracts with varying prices, discounts and conditions. 8 January 2013 About energy bills This factsheet explains some of the key drivers for increases in energy prices in Australia. 8 January 2013 Fuel facts: international prices drive Australia's fuel prices How international prices affect Australian fuel prices. 10 May 2012 Fuel facts: what drives fuel prices in regional Australia? Why fuel prices differ in between the city and the country and between country towns. 7 April 2012 Fuel facts: Unleaded petrol Factors that influence the price of unleaded petrol in Australia. 4 April 2012 « first ‹ previous 1 2 3 4 5 6 next › last »