Browse publications

Your consumer rights: environmental claims

Some of the common environmental claims that are made, possible breaches of the Australian Consumer Law (ACL), by businesses making environmental claims and the role of the ACCC regarding breaches of the Act.
8 March 2011

Consumer guarantees

The ACL provides all consumers with certain guarantees when they purchase goods and services.
4 February 2011

Fair sales practices

This guide provides an overview of the rules for fair sales practices.
23 December 2010

Component pricing - electrical goods, whitegoods and furniture advertising

This business snapshot will inform you about changes to the rules on component pricing that will require you to make clearer price representations to consumers.
17 December 2010

Your consumer rights: Indigenous art and craft

Outlines a few simple steps you can take to help protect yourself and ensure that you are buying genuine Indigenous art.
15 December 2010

Where does your food come from?

Statements about where food has been made or grown are found on product labels, packaging or in advertising.
10 October 2010

Biodegradable, degradable and recyclable claims on plastic bags

The law requires that businesses provide consumers with accurate information about goods and services.
19 January 2010

If it sounds too good to be true

A leaflet containing tips on how to protect yourself from internet scams and spam.
20 December 2006

Computerised gambling systems

Computerised gambling systems are consistently one of the top 20 complaint categories.
30 December 2002