Provides practical tips for businesses to minimise the risk of becoming a victim of unconscionable conduct or to avoid engaging in such conduct towards other businesses or consumers.
The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements as well as refunds and remedies under the Australian Consumer Law.
The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements under the Australian Consumer Law.
Pricing manual for the travel industry gives you practical guidance to ensure that your advertisements, particularly any price representations you make in them, comply with the Australian Consumer Law.
This brochure will help businesses recognise when they are dealing with disadvantaged or vulnerable consumers and outlines the factors they may need to consider in these situations with reference to recent court decisions.
This business snapshot will inform you about changes to the rules on component pricing that will require you to make clearer price representations to consumers.