This guide provides information on the Australian Consumer Law for electrical and whitegoods businesses. It covers key aspects of the law such as refunds, replacements and repairs.
This guide provides information on the Australian Consumer Law for businesses that provide personal services — for example, hairdressing and beauty services, furniture removal, photography, or carpet and curtain cleaning. It covers key aspects of the law such as sales tactics, deposits and refunds.
Provides practical tips for businesses to minimise the risk of becoming a victim of unconscionable conduct or to avoid engaging in such conduct towards other businesses or consumers.
This bulletin alerts suppliers of cosmetics, including hair care products, to some of the product safety hazards associated with these items and outlines some of your responsibilities as a supplier.
The ACCC, together with the state and territory consumer protection regulators, have developed a new point-of-sale sign to give consumers clear information about their rights to refunds and replacements as well as refunds and remedies under the Australian Consumer Law.
