The guide covers what consumer guarantees apply to goods and services, who is responsible for these guarantees and when remedies, such as refund repair and replacement are available.
This guide covers misleading or deceptive conduct, unconscionable conduct, false or misleading representations and related offences, information standards and country of origin representations.
A guide to assist businesses, legal practitioners and consumer advocates understand the laws by explaining the unfair contract terms laws as simply as possible.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2014–15 financial year.
This template is intended to provide information for the International Competition Network member competition agencies about each other’s legislation on hardcore cartels.
The ACCC has produced this guide to help hen egg producers of all sizes understand their fair trading rights and obligations when promoting or selling free range eggs. The guide will also inform consumers and the public more generally about the ACCC’s approach to free range egg claims, which may assist the public to have confidence buying free range.
The ACCC has developed this guide to assist operators and suppliers when making decisions about all aspects of comparator services, including in advertising and marketing.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2013–14 financial year.
This report has been compiled to provide industry, consumer groups and regulators with a better understanding of the comparator website industry in Australia and its potential impact on competition and consumer welfare.
The guideline sets out the ACCC’s approach to its quality of service monitoring role and intends to assist monitored airport operators in understanding their obligations under the Airports Act 1996 (Airports Act) and the Airports Regulations 1997 (Airports Regulations), in respect to quality of service monitoring.