Sort by DateRelevance Energy - What can I do if I have a complaint about my energy? If you have a problem with your electricity or gas service, this factsheet tells you steps you can take to resolve it. 8 January 2013 Shopping around and changing your electricity or gas offer Energy retailers compete for your business by offering you different energy contracts with varying prices, discounts and conditions. 8 January 2013 Energy marketing - what are your rights? By law, energy retailers must comply with a number of specific rules when they market their offers to you. 8 January 2013 Are you having trouble paying your energy bill? Energy retailers are required by law to help customers who have told them they are experiencing payment difficulties or hardship. 8 January 2013 About energy bills This factsheet explains some of the key drivers for increases in energy prices in Australia. 8 January 2013 Energy efficiency in the home This factsheet provides information on ways you can reduce the amount of energy you use in your home. 1 January 2013 Buying energy from an onseller This pamphlet explains your rights when you purchase energy from an onseller. 18 October 2012 Energy resellers - requirements and obligations This pamphlet outlines the types of exemptions available and your obligations and responsibilities as an exempt seller. 26 September 2012 Consumer's guide to door to door sales brochure You have legal rights when dealing with sales agents at your door. If what’s on offer is valued at over $100 (or the value can’t be determined when the offer is made), the agent must follow rules. 17 August 2012 Door to door - do not knock sign The ACCC has produced this sticker to help you avoid unwanted door to door selling. 17 August 2012 « first ‹ previous 1 2 3 4 5 6 7 8 next › last »
