On 13 December 2017, the ACCC released its second interim report as part of its inquiry into Australia’s wholesale gas supply arrangements. The report focuses on the operation of the East Coast Gas Market, where there are continuing immediate and longer-term concerns.
On 25 September 2017, the ACCC released its first interim report of its inquiry into gas supply arrangements in Australia. The report focuses on likely supply and demand conditions in the east coast gas market for 2018.
This fact sheet provides an overview of what energy customers should know about their energy service, including: how to find a good deal on Energy Made Easy, the rules governing energy salespeople, and how to deal with problems on your bill. The fact sheet is available in 12 languages.
On 2 September 2016 the ACCC released its report concerning its assessment of the NBN Co-Telstra service delivery agreements, including measures that have been developed with a view to mitigating the competition issues.
This guide explains your consumer rights and the steps you can take to resolve problems. It is written in Easy English, which is more accessible for people who have difficulty reading and understanding written information.