This fact sheet provides an overview of what energy customers should know about their energy service, including: how to find a good deal on Energy Made Easy, the rules governing energy salespeople, and how to deal with problems on your bill. The fact sheet is available in 12 languages.
Report to the Australian Senate on anti-competitive and other practices by health funds and providers in relation to private health insurance, 1 July 2014 to 30 June 2015.
On 2 September 2016 the ACCC released its report on its assessment of the NBN Co-Telstra service delivery agreements, including measures that have been developed with a view to mitigating the competition issues.
This publication contains two reports: Competition in the Australian telecommunications sector, and Price changes for telecommunications services in Australia.
This report provides the findings of research commissioned by the ACCC exploring the relationship between consumers, information provision and the private health insurance industry.
This report examines whether there are particular problems relating to information provision about private health insurance policies and the impact on consumer behaviour.
This publication contains two reports: Telecommunications competitive safeguards, and Changes in the prices paid for telecommunications services in Australia.
This report outlines breaches of the SSU for the period 1 July 2012 until 30 June 2013. The ACCC has prepared this report based on whether in its view, on the balance of probabilities, a breach of the SSU occurred.