The ACCC was alerted to potential consumer protection issues in the hearing aid industry through ABC RN’s Background Briefing program, Have I got a hearing aid for you.
This fact sheet provides an overview of what energy customers should know about their energy service, including: how to find a good deal on Energy Made Easy, the rules governing energy salespeople, and how to deal with problems on your bill. The fact sheet is available in 12 languages.
Report to the Australian Senate on anti-competitive and other practices by health funds and providers in relation to private health insurance, 1 July 2014 to 30 June 2015.
On 2 September 2016 the ACCC released its report on its assessment of the NBN Co-Telstra service delivery agreements, including measures that have been developed with a view to mitigating the competition issues.
This publication contains two reports: Competition in the Australian telecommunications sector, and Price changes for telecommunications services in Australia.
Results of the ACCC's price, financial reporting and quality of service monitoring for aeronautical services and car parking for monitored airports for the 2014–15 financial year.
This report provides the findings of research commissioned by the ACCC exploring the relationship between consumers, information provision and the private health insurance industry.
This report examines whether there are particular problems relating to information provision about private health insurance policies and the impact on consumer behaviour.
The ACCC has produced this guide to help hen egg producers of all sizes understand their fair trading rights and obligations when promoting or selling free range eggs. The guide will also inform consumers and the public more generally about the ACCC’s approach to free range egg claims, which may assist the public to have confidence buying free range.
