Queensland Solar Systems Pty Ltd - s.87B undertaking

Queensland Solar Systems (QSS) has acknowledged that claims about electricity savings and sale discounts in advertisements for photovoltaic solar panel systems were likely to have contravened sections 52, 53(c) and 53(e) of the Trade Practices Act 1974.

QSS has provided the Australian Competition and Consumer Commission (ACCC) with a court-enforceable undertaking, which requires QSS to publish corrective advertising notices in newspapers, an industry bulletin and on its website and to set up a trade practices law compliance program.  QSS is also required to contact its past customers to inform them of the conduct and advise the ACCC of what steps it takes to resolve any complaints that may arise.