First Direct Holdings Ltd - s.87B undertaking

Undertaking date:

16 November 1994

Undertaking type:

s.87B undertaking

Reference number:

D99/11348

Section:

ss. 47(6), 52, 53(e) & 53(C)

Company or individual details

False or misleading conduct in relation to the price of analogue and digital mobile telephones and conditions of purchase.

Undertakings given to:

inform all purchasers of the Commission's concerns and the actual terms and conditions of purchase;
make available in all of its retail outlets for three months a brochure titled Buying a mobile phone; and
develop and institute a three-year trade practices compliance program.