Family Educational Publishers Pty Ltd - s.87B undertaking

Unconscionable and misleading and deceptive conduct in relation to Collier encyclopaedias and false representations that a free gift accompanied purchase.

Undertakings given:

• not to engage in unconscionable, misleading or deceptive conduct in the sale of books in Australia in future;
• to reimburse consumers; and
• to establish a trade practices compliance program (to be monitored and regular reports provided to the Commission).