Chubb Security Holdings Australia Limited - s.87B undertaking

Company or individual details

  • Chubb Security Holdings Australia Limited
    13 003 590 921
  • Chubb Security Australia Pty Ltd
    99 003 605 098


Chubb has provided section 87B undertakings for the implementation of a comprehensive trade practices compliance program

The main elements of the compliance program are as follows:

  • changes to compliance and reporting structures, including regular compliance committee meetings and a disciplinary code for employees;
  • changes to company procedures to ensure that Chubb can respond to trade practices compliance issues, including a review of existing company procedures and linking employee performance appraisals and incentives to trade practices compliance;
  • the introduction of new hand held technology to provide for the electronic verification of service delivery in Chubb’s mobile patrol business;
  • the establishment of new procedures for the review of all company advertising and promotional material;
  • the implementation of annual trade practices compliance training for relevant employees and officers and ensuring that such training is provided to new employees as part of their initial induction program;
  • retaining an independent compliance practitioner to conduct annual audits of the Compliance Program; and
  • to review existing complaints handling procedures and to ensure that these procedures are consistent with the relevant Australian Standard (AS4269-1995).

Chubb has also undertaken to develop a voluntary code of conduct for the mobile patrol industry and to provide a copy of the code to all recognised security industry associations.