Company or individual details
- Patterson Cheney Pty Ltd005 805 247
Patterson Cheney Pty Ltd, trading as Patterson Cheney Holden (Patterson Cheney) has provided a court enforceable undertaking to the ACCC following an investigation relating to a breach of the Trade Practices Act 1974.
Patterson Cheney admits that it engaged in misleading conduct in contravention of section 53(g) of the Trade Practices Act 1974 when it advertised a Lifetime Mechanical Warranty which was subject to significant limitations.
The undertaking requires Patterson Cheney to:
- send a letter to all of its customers who purchased a vehicle to which the Lifetime Mechanical Warranty applied and inform them that they have the option to switch to Patterson Cheney's Premium warranty product;
- publish corrective notices on its website and in The Herald Sun and The Age; and
- establish a trade practices compliance program.