Company or individual details
- Microsoft Pty Limited002 589 460
False or misleading representations in relation to a promotion regarding free Internet access.
Undertakings given to:
- honour all claims for free Internet access from consumers who bought the product displaying the offer up to and including 31 December 1996;
- review its current promotions and procedures for the trade practices vetting of future promotions;
- improve its complaint handling procedures; and
- instigate a more comprehensive trade practices compliance program for its management, sales and marketing staff.