Company or individual details
- LG Australia Electronics Australia Pty Ltd98 064 531 264
Between May 2004 and August 2004, LG Australia released certain models of its washing machines for sale into the Australian market and represented that they were approved "4A Rated" by Water Services Association of Australia (WSAA) when in fact, at the time they were not.
LG also released a brochure in June 2004 which represented that the machines were 4A certified and posted information to this effect on the LG Australia website.
Western Australian consumers who bought these machines and approached the Water Corporation for a $150 Waterwise Rebate may have had their claims rejected, as certification was not complete until 28 August 2004.
The ACCC is of the view that LG's conduct in making these representations contravenes sections 52 and 53(c) of the Act.
LG has provided court enforceable undertakings that it will:
- place a corrective notice on the LG Australia website
- send a corrective notice to retailers
- upgrade and maintain its trade practices compliance program