Undertaking date

Undertaking type

s.87B undertaking

Reference number

D04/57123

Section

ss, 52, 53(c) and 55

Company or individual details

  • Name

    Heatshield Ductair Pty Ltd

    ACN

    007 665 778

Undertaking

Heatshield Ductair Pty Ltd, an Adelaide based air conditioning ducting manufacturer, has provided section 87B Undertakings to the ACCC in relation to false and misleading representations made about the energy efficiency of its flexible ducting products.

Heatshield Ductair engaged a research group to test the insulation aspects of its flexible ducting against a selection of its competitors’ products.  Using the test results to promote its products, the company made misleading comparison claims against its competitors.

Heatshield Ductair has undertaken to:

  • cease making the false and misleading representations;
  • apologise in writing to its customers and competitors; and
  • implement a trade practices compliance program for a period of 3 years.