Undertaking date

Undertaking type

s.87B undertaking

Reference number

D04/54353

Section

ss. 52 & 53(e)

Company or individual details

  • Name

    Harris Scarfe Australia Pty Ltd

    ACN

    095 018 803

Undertaking

In 2003 Harris Scarfe advertised sales promotions in its regular catalogues and made claims particularly relating to “SAVE $X” and “AFTER THE SALE $X”.

In the case of some items an erroneous formula was used to calculate the alleged saving, and in others the item did not revert to a higher price as claimed, thereby exaggerating the nature of the saving during the sale period.

Harris Scarfe admitted this may have misled consumers in breach of ss. 52 and 53(e) and published a public apology in 9 newspapers in SA VIC and TAS.

Further, Harris Scarfe implemented a compliance program which was subject to external audit over 3 years.