Undertaking date
Undertaking type
s.87B undertaking
Reference number
D02/47537
Section
ss. 52, 53(e) & 53C
Company or individual details
-
Name
Flipstock Pty LtdACN
010 488 721
Undertaking
The Commission received numerous complaints concerning GST exclusive pricing by A Man's Toyshop in various media including newspapers, radio advertisements, instore display, at agricultural field days, catalogues, fliers and on the internet.
A Man's Toyshop has its store located in Rockhampton, Queensland and also regularly attends agricultural field days throughout Queensland with a display site. A Man's Toyshop also operates a VIP Club Membership whereby its members are sent catalogues and fliers for products on sale and membership includes a number of levels of discounts on purchases made from A Man's Toyshop.
Flipstock Pty Ltd, Mr Ross Mylrea and Mr Arthur Clarke have given undertakings to the Commission that they will:
- ensure prices are displayed/quoted inclusive of GST both in-store and at agricultural field days;
- place corrective notices in-store advising customers that prices are not GST inclusive;
- issue letters to A Man's Toyshop VIP Club Members advising them that all prices will now be displayed/quoted inclusive of GST;
- ensure all future advertising placed with newspapers, radio stations or via catalogues and brochures states GST inclusive pricing;
- remove GST exclusive pricing displays from its website; and
- conduct trade practices compliance training.