Company or individual details
- First Netcom Pty Limited067 043 145
Misrepresentations regarding savings, discounts, billing and potential income in respect of the reselling of telecommunications services (work-at-home schemes).
- to stop engaging in conduct which breached the Trade Practices Act;
- to provide refunds to customers wherever discounts not given as promised;
- for distributors not to represent to customers that First Netcom approved or sponsored by Telstra; and
- to review all promotional and training material; and
- to establish a trade practices compliance program and a complaints handling system that meets the Australian Standard