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Moore Talk Communications Pty Ltd, trading as MT Marketing, promoted mobile phone and access plan packages by way of telemarketing activities across Australia. The company failed to provide customers with a full copy of the terms and conditions attaching to the application for mobile services, before asking the customer to sign the application.
The Public Compliance Commitment is provided by the Director of Public Transport on behalf of the Victorian Government in its role in setting public transport fares in Victoria. The Director of Public Transport is an officer of the Department of Infrastructure.
An Undertaking has been provided by GoConnect to remedy alleged misleading and deceptive conduct in relation to the promotion of its free Internet access service. GoConnect will place corrective advertisements and advise consumers of the likelihood of substantial delays with connections, and of limitations on where the service will be made available.