Promotion of pre-approved credit.
Undertaking given to implement corporate compliance program involving key management and operational staff using the Commission’s Best & Fairest package (including three-monthly audits to assess the effectiveness of the compliance program for 12 months).
Misleading and deceptive conduct in the marketing and promotion of its telecommunications reselling service.
Undertakings given to:
cease engaging in the conduct;
send corrective letters to customers; and
establish a compliance program.