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Optus advertised two unlimited call plans in March and May 2000. As at 27 July 2000 over 20,000 people had joined the plans. In early May, Optus introduced the 'Optus Local Fair Go Policy' (the Policy).
Cuisine Courier Pty Limited provides a restaurant delivery service in Melbourne and Sydney. As part of this business Cuisine Courier publishes and distributes, by itself or by its agents, menu booklets listing menus and prices for a variety of restaurants.
Four Aus-Care medical centres have undertaken to ensure that vaccinations of Hepatitis B do not include a GST component and the medical centres will review their billing practices to ensure there is no GST component on any GST-free services.
The Island Industries Board is a body corporate under section 52(2) of the Community Services (Torres Strait) Act 1984, Queensland. This Board operates under the registered business name of Islanders Board of Industry & Service (IBIS).

FD PSTN OTA Primus/Telstra

18 September 2000
Australian Leisure & Hospitality Group ("ALH Group") is a full subsidiary of Carlton and United Breweries. Between 1 July 2000 and 28 July 2000 the ALH Group incorrectly applied the Wine Equalisation Tax ("WET") to approximately 20 alcohol products which resulted in it over-charging consumers for these products.

FD PSTN OTA AAPT/Telstra

13 September 2000
In or about June 2000, Clarendon Homes (NSW) Pty Limited ("Clarendon") wrote to all clients who had signed contracts based on a tender dated prior to 29 October 1999 and whose house would not be completed by 1 July 2000, stating they would have to pay GST on the work completed after 1 July 2000 ("affected clients").
Pocket Money Limited (PML) trade in the promotion and sale of phonecards. PML advertised its international call rates in the May-September 2000 edition of 'Sydney - The Official Guide' and on its Internet site.
Khad Pty Ltd, trading as Professionals Edge Hill operates a real estate agency in Cairns. In early 2000, the real estate agency sent out two letters to ex-tenants requesting payment for alleged debts.