Custom Security Services Pty Ltd ('CSS') commenced an upgrade to its security system in March 2001 to provide opening and closing reports to all customers on a daily basis. The upgrade was generally undertaken without prior consultation, and invoices were issued to customers to cover the cost of the upgrade.
Virgin Blue Airlines Pty Ltd (ACN 090 670 965) operates a low fare airline within Australia.
The Commission has expressed concerns regarding the manner in which airlines advertise airfares with respect to the disclosure of charges, levies and taxes, namely, that in certain circumstances the advertising of airfares may contravene sections 52, 53(e) and 53C of the Act.
Eyelines Tasmania Pty Limited is an optical dispenser with eight stores throughout Tasmania. Eyelines has advertised on Hobart radio station HO-FM for several years. On 4 March 2002 an advertisement was broadcast on HO-FM in the form of a live-read by breakfast show presenters representing that "Eyelines is the only Tasmanian-owned and operated optical provider.