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The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from, and instituted proceedings on 26 November 2020 against, Telstra Corporation Ltd (Telstra) concerning allegations of unconscionable conduct involving the sale of post-paid mobile products to Indigenous Australian consumers in the Northern Territory, Western Australia and South Australia.
The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from Tyco Australia Group Pty Ltd, trading as ADT Security (ADT) following concerns raised by the ACCC.
On 23 October 2020, the ACCC released its final report for the public inquiry into making a final access determination (FAD) for the Domestic Transmission Capacity Service (DTCS). This FAD replaces the previous DTCS FAD (Final Access Determination No. 1 of 2016).
On 2 September 2020, Uniti Group Limited (Uniti) submitted a joint functional separation undertaking on behalf of its retailers and wholesalers in accordance with section 151C of the Telecommunications Act 1997.

On 2 October 2020, the ACCC released its final report for the public inquiry into making a final access determination (FAD) for the mobile terminating access service (MTAS). This FAD replaces the previous MTAS FAD (Final Access Determination No. 1 of 2015).

The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from Back In Motion Physiotherapy Pty Ltd (Back In Motion), in relation to certain terms in its standard form franchise agreement that may be unfair within the meaning of section 24 of the Australian Consumer Law (ACL). Back In Motion is a franchisor with a network of franchisees who provide physiotherapy and related services in Australia and New Zealand.

Premium Milk Ltd

11 September 2020
On 7 September 2020, Real World Networks provided written notice to the ACCC electing to be bound by the class exemption under section 143A of the Telecommunications Act 1997.
On 28 August 2020, Connected Australia provided written notice to the ACCC electing to be bound by the class exemption under section 143A of the Telecommunications Act 1997.