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False or misleading representations in relation to correspondence sent to MBF members regarding new legislative requirements. Undertakings given to: cease the conduct; send corrective letters to contributors; place corrective advertising in newspapers; and implement a trade practices compliance program (within six months of the date of acceptance of the undertakings).
False or misleading representations in relation to an advertising catalogue. Undertakings given to: improve handling of all forms of advertising, corrective advertising, and consumer complaints; and to implement a trade practices compliance program within three months of approval by the Commission, with the company’s franchisees also required to participate in the programs and system