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Misleading or deceptive conduct in regard to the existence, exclusion or effect of a right or remedy. Attempted limiting of the statutory rights of consumers by advertising a "no refunds" policy. Undertakings to refrain from such conduct, employ corrective advertising and instruct staff on relevant provisions of the Trade Practices Act.
Third-line forcing. Misleading and deceptive conduct in relation to the full cash price of certain goods sold by Harvey Norman.
False representations as to standard, quality, etc of sunglasses. S.65C: Failure to comply with a prescribed standard. Undertakings to cease the conduct and remove the offending sunglasses from sale, and to institute a compliance program.
False or misleading representations by a magazine publisher to potential advertisers as to the circulation volumes of its magazines. Undertakings to cease the conduct; to in future provide accurate information; and to institute a compliance program.
Misleading or deceptive advertising campaign as to the availability of Optus local telephony services. At the time of the advertising campaign, those services were not available to any significant extent.
Misleading advertisements - disclaimer too small relative to the offer and positioned on the ads so as to be unlikely to register in the minds of consumers. Also, misleading information relating to group plans.
Fixing, controlling or maintaining the price for services to be supplied by Model Agents in competition with each other with the purpose, or likely effect, of substantially lessening competition within the meaning of s.45A.
False representations as to standard, quality, etc of sunglasses. S.65C: Failure to comply with a prescribed standard. Undertakings to cease the conduct and remove the offending sunglasses from sale, and to institute a compliance program.
False representations as to standard, quality, etc of sunglasses. S.65C: Failure to comply with a prescribed standard. Undertakings to cease the conduct and remove the offending sunglasses from sale, and to institute a compliance program.
Misleading or deceptive conduct in the non-disclosure of conditions of a cash-back offer requiring the purchase of two or more of the product (whereas at the time of purchase, the representation was that purchase of only one of the products was necessary).