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On 21 September 2004 the Australian Competition and Consumer Commission accepted court enforceable undertakings, pursuant to section 87B of the Trade Practices Act 1974, from Harbin Pty Ltd trading as Ray's Outdoors.
In the period 1 May 2008 to 8 June 2009 Vodafone Hutchison Australia Pty Limited (VHA) implemented a handset direction which involved VHA staff making representations to its customers that the only remedy available to them for a faulty mobile phone was a repair of that phone.