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Promotion of pre-approved credit. Undertaking given to implement corporate compliance program involving key management and operational staff using the Commission’s Best & Fairest package (including three-monthly audits to assess the effectiveness of the compliance program for 12 months).
Misleading and deceptive conduct in the marketing and promotion of its telecommunications reselling service. Undertakings given to: cease engaging in the conduct; send corrective letters to customers; and establish a compliance program.