Browse public registers

On 14 December 2018, the Australian Competition and Consumer Commission (ACCC) accepted a section 87B undertaking from Tigerair Australia Pty Ltd (Tigerair Australia). On 28 October 2020, Virgin Australia Group advised that it had discontinued the Tigerair Australia brand, and sought the ACCC’s consent to the withdrawal of the undertaking pursuant to s.87B(2) of the Act. As Tigerair Australia is no longer operating, the ACCC has provided its consent to withdraw the undertaking in its entirety.
The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from Virgin Australia Airlines Pty Ltd (Virgin Australia). Virgin Australia provided this Undertaking in response to the ACCC’s concerns that Virgin Australia’s booking platforms may have created an overall impression that risked misleading consumers about the nature and potential application of their consumer guarantee rights, including about the remedies that consumers may be entitled to in the event of flight delays or cancellations.

Jetstar Airways Pty Ltd

14 December 2018
The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from Jetstar Airways Pty Ltd (Jetstar). In December 2018, the ACCC also instituted proceedings against Jetstar in the Federal Court of Australia, alleging that Jetstar had made certain false and misleading representations to consumers about the nature and potential application of their consumer guarantee rights, including about the remedies that consumers may be entitled to in the event of flight delays or cancellations.

Qantas Airways Limited

14 December 2018
The Australian Competition and Consumer Commission (ACCC) has accepted a court enforceable undertaking from Qantas Airways Limited (Qantas). Qantas provided this Undertaking in response to the ACCC’s concerns that Qantas’ Booking Platforms may have created an overall impression that risked misleading consumers about the nature and potential application of their consumer guarantee rights, including about the remedies that consumers may be entitled to in the event of flight delays or cancellations.