11165 results, showing 11001 to 11020
Misleading or deceptive conduct; misleading representations concerning the place of origin of goods. Undertakings to refrain from such behaviour and to send a copy of the undertakings to all affected buyers.
Misleading representations regarding refunds.
Misleading representations re cash back offer on Aapri facial scrub.
Trade practices compliance program.
False or misleading representation about the place of origin of towelling.
False or misleading representations in relation to mobile security services.
Undertaking to:
provide refunds or credits to most customers who had been, or were, with Chubb for more than three months at any time in the last three years;
send letters of apology to all affected consumers;
place public notices in national newspapers and in a security industry magazine; introduce a management control program, to carefully monitor patrol services each year, for three years;
implement a code of ethics for the administration of patrol services;
pay for a Commission officer to address the next two conferences of ASIAL, the security industry’s association; and
lobby for Australian Standard AS4421 to be amended to require all security firms to run trade practices compliance programs, and to ensure accuracy of all representations about levels of service.
False or misleading representations in relation to home loans offered by non-bank lenders.
Undertakings given to:
launch advertising offering compensation to customers who believe they were misled;
review its internal trade practices compliance program; and
develop a pamphlet for intending home buyers on the home loan financial services of bank and non-bank lenders
False or misleading representations in relation to a promotion regarding free Internet access.
Undertakings given to:
honour all claims for free Internet access from consumers who bought the product displaying the offer up to and including 31 December 1996;
review its current promotions and procedures for the trade practices vetting of future promotions;
improve its complaint handling procedures; and
instigate a more comprehensive trade practices compliance program for its management, sales and marketing staff.
Misleading cash back offer for Libra Cotton Tampons.
False or misleading representation in relation to the country of origin of boy’s shirts.
Misleading brochures re beachfront estates.
False or misleading representations in relation to a cash back offer on a hair colorant.
Undertakings given to:
carry out audits of its internal trade practices compliance program for financial years 1996–97 and 1997–98; and
submit reports of the audits to the Commission.
Price fixing arrangement in relation to the imposition of an agency service fee.
Undertakings given to:
develop and implement an internal trade practices compliance program, to remain in force for three years; and
appoint a senior executive as Compliance Officer.
Price fixing arrangement in relation to the imposition of an agency service fee.
Undertakings given to:
develop and implement an internal trade practices compliance program, to remain in force for three years; and
appoint a senior executive as Compliance Officer.
False or misleading representations in relation to haemorrhoid treatment.
Undertakings given to:
place corrective advertising in the Daily Telegraph and the Sunday Telegraph;
stop making the representations to patients; and
provide written instructions to staff to ensure accurate information is given to consumers.
Price fixing.
Trade practices compliance undertakings.
Price fixing arrangement in relation to the imposition of an agency service fee.
Undertakings given to:
develop and implement an internal trade practices compliance program, to remain in force for three years; and
appoint a senior executive as Compliance Officer.
Price fixing arrangement in relation to the imposition of an agency service fee.
Undertakings given to:
develop and implement an internal trade practices compliance program, to remain in force for three years; and
appoint a senior executive as Compliance Officer.
False or misleading representations in relation to the marketing of its vinyl cladding products business.
Undertaking to refrain from representing that:
all its products carry a Standards Australia licence number when only some of its products carry that licence number;
Abbey Constructions Pty Ltd was the winner of the Telecom – Queensland Government Business Award in 1993; and
its product is `environmentally friendly’ unless that claim is properly substantiated.
Further, to:
put in place internal procedures to ensure that the product it markets, sells and advertises is clearly identifiable; and
implement an internal trade practices compliance program.
False or misleading representations in relation to advertising, and exclusive dealing in requirement that customers wishing to purchase a flight to London also purchase travel insurance with a nominated insurer.
Undertakings given to:
withdraw its current advertising and in future ensure that full details are provided in its advertising of all conditions applicable to its offers;
refrain from representing that insurance from a nominated supplier is compulsory in relation to any of its flights or other services;
publish corrective advertising in each newspaper and publication in which the advertising originally appeared; and
institute an internal trade practices compliance program
Price fixing.
Trade practices compliance undertakings.