ActewAGL & TransACT - Notifications - N96135 - N96137


  • ACTEW Retail Limited
  • AGL ACT Retail Investments Pty Limited
  • TransACT Capital Communications Pty Limited

Notification number(s)

  • N96135
  • N96136
  • N96137


ActewAGL and TransACT propose to offer discounts and bonuses to residential customers in the Queanbeyan area of NSW on condition that they enter into separate 24-month contracts with ActewAGL and TransACT to acquire particular services from each of the parties in one of the nominated package combinations (a bundle). Different bundles are available but each must include electricity, natural gas (where the customer has an existing connection) and TransACT fixed line telephony and broadband internet services. The customer may also choose to include TransACT mobile telephony and ISP services in their bundle. In the case that ISP services are bundled, the customer will be required to enter into a contract with TransACT's wholly-owned ISP, Grapevine Ventures, for these services.

The discount (7-20%) will be applied to either the ActewAGL electricity component or the TransACT component of the customer's bundle bills and customers signing up to bundles of 4 services or more will be eligible to receive a free Privileges Card, which offers discounts on a variety of goods and services. From time to time, ActewAGL and TransACT may also offer customers other special prices, packages, discounts, giveaways or products in relation to a bundle.

These notifications were allowed to stand on 27 September 2012.


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ACCC correspondence

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