NEC - Ombudsman access to metering data

Date lodged: 
27 March 2003
Status: 
Completed
Outcome: 
Granted on 20 August 2003

Summary

Code changes to ensure that the Ombudsman can gain access to relevant information in order to investigate customer complaints.

Authorisation granted to amend chapters 7 and 8 of the NEC concerning provisions relating to metering and administrative functions.

Applicant(s)

  • NECA

Authorisation number(s)

  • A40083
  • A40084
  • A40085

Applications

Document title Date
Application (25 March 2003) ( PDF 2.58 MB )

Decisions

Document title Date
Draft determination (2 July 2003) ( PDF 1.22 MB )
Determination (20 August 2003) ( PDF 209.41 KB )

Submissions - before draft decision

Document title Date
Energex submission ( PDF 331.64 KB )
Ergon Energy submission ( PDF 171.12 KB )