7-Eleven Stores Pty Limited


On 11 March 2021, 7-Eleven Stores Pty Limited (7-Eleven) lodged an application for revocation and substitution. 7-Eleven is seeking authorisation to continue arrangements that were authorised by the ACCC in 2020, whereby 7-Eleven may approach some of its franchisees (Franchisees), and if they agree, to enter into arrangements with those Franchisees to either temporarily close or reduce the trading hours of certain stores (the  Conduct). This may include stores operated by its Franchisees, and stores operated by 7-Eleven (or through its sister entity, Convenience Holdings Pty Limited) (corporate-owned stores). 7-Eleven advised that the purpose of the Conduct is to assist 7-Eleven and its Franchisees to respond to and endure the COVID-19 pandemic in a cost-efficient manner, while supporting 7-Eleven’s customers.

7-Eleven’s existing authorisation for the same conduct is due to expire on 31 March 2021. 7-Eleven is seeking authorisation to continue the arrangements for an additional 6 months.  

Full details of the current application are provided at the link below.

7-Eleven has also requested interim authorisation.  On 25 March 2021, the ACCC granted interim authorisation, subject to conditions, allowing 7-Eleven to continue the Conduct. The conditions require 7-Eleven to notify the ACCC of the Franchisees it proposes to approach for temporary store closure or a reduction in hours, and the stores (both corporate owned and franchised) which will be closed or have reduced hours. A copy of the Interim Authorisation Decision is available via the link below.

The ACCC will progress its assessment of the application in a timely manner. An indicative timetable is set out below for your information.

Indicative date

Stage in assessment process

11 March 2021

Lodgement of application and supporting submission.

25 March 2021

Urgent interim authorisation and public consultation process begins.

15 April 2021

Closing date for submissions from interested parties.

End April 2021

7-Eleven responds to issues raised in the public consultation process.

May 2021

Draft determination.

June 2021

Public consultation on draft determination including any conference if called.

July 2021

Final determination.


  • 7-Eleven Stores Pty Limited

Authorisation number(s)

  • AA1000547-1


Document title Date


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ACCC correspondence