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Journalists and media employees can contact the ACCC by phone on 1300 138 917 or by email at media@accc.gov.au.
If you are not a journalist, contact the ACCC on 1300 302 502 (consumers), 1300 302 021 (business), or through another general contact.
After hours media enquiries, phone 0408 995 408 (calls only, no texts please).

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Update

ACCC publishes new product safety recall guidelines

The ACCC has published updated guidelines to assist suppliers when they need to recall a product for safety reasons.

Update

Infinity cables frequently asked questions

The recall was first notified by the Infinity Cable Company on 16 August 2013.

Update

Thousands of deadly airbags remain on the streets of Sydney

More than 17,500 cars with deadly Takata airbags remain on the streets of Sydney, according to new figures which highlight the locations which have the most airbags yet to be replaced.

Cars and vehicles

Compliance and enforcement

Update

Thousands of deadly airbags remain on Queensland streets

More than 11,500 cars with deadly Takata airbags remain on the streets of Brisbane and the Gold Coast, Tweed Heads and Sunshine Coast area, according to new figures which highlight the locations which have the most airbags yet to be replaced.

Cars and vehicles

Compliance and enforcement

Update

Thousands of deadly airbags remain on the streets of Melbourne

More than 21,000 cars with deadly Takata airbags remain on the streets of suburban Melbourne, according to new figures which highlight the locations which have the most airbags yet to be replaced.

Cars and vehicles

Compliance and enforcement

Update

Bushfires and scams

There are currently a wide range of appeals raising funds for people and animals affected by the bushfires.

Update

New laws for miniature motorbikes

New safety requirements for miniature motorbikes will strengthen consumer protection for young riders.

Cars and vehicles

Update

New mandatory safety standard for elastic luggage straps labelling

The Minister for Small Business, the Hon Michael McCormack, has announced a new mandatory safety standard under the Australian Consumer Law, updated to ensure consumers are fully informed about using elastic luggage straps safely.

Update

New mandatory standard to ensure safety of self-balancing scooters

The Minister for Small Business and Assistant Treasurer, the Hon Kelly O'Dwyer, has today introduced a mandatory standard under the Australian Consumer Law to ensure the safety of self-balancing scooters (previously called ‘hoverboards’).

Compliance and enforcement

Update

Consumers warned about property investment schemes

A national campaign has been launched by consumer regulators around Australia to warn potential property investors about property spruikers who claim to be ‘wealth creators’ but are really just in it for themselves.

Update

Act now on unsafe hoverboards

The ACCC urges consumers that own hoverboards to contact their retailer or supplier to check the safety of the product.

Update

Hoverboard safety concerns

The ACCC has identified two safety concerns with hoverboards: fires that have occurred from the faulty design of some hoverboard chargers and user injuries through falls.

Compliance and enforcement

Update

ACCC joins international effort to combat online consumer issues

The Australian Competition and Consumer Commission has joined a global effort of 34 nations to better combat e-commerce issues faced by consumers, including online scams.

Advertising and promotions

Buying and selling products and services

Update

ACCC testing prompts recalls of fire risk cigarettes

The ACCC has negotiated recalls with two suppliers of cigarettes in Australia after testing revealed their products fail to comply with the mandatory safety standard for reduced fire risk.

Update

ACCC statement on asbestos in crayons

The Australian Competition and Consumer Commission has conducted testing on a range of wax crayons and identified traces of asbestos in a number of products.

Update

Infinity cable recall: act now before it's too late

There is faulty electrical cabling in thousands of Australian homes and businesses.

Update

Small business scams and cybercrime forum

Scams and cybercrime such as identity theft impose significant financial, legal and reputational costs on thousands of small businesses each year.

Update

Improved safety standard for bean bags

The Australian Government has announced a new mandatory safety standard for bean bags, to commence on 1 January 2016.

Compliance and enforcement

Update

The rise of the billing scam

The ACCC is warning about false billing scams after a 45 per cent surge in complaints and almost $725,000 reported lost in 2013.

Update

Don't pay for free grants information

Small-business owners and entrepreneurs should be careful of websites that charge for grant-related services, when such assistance is already available for free.

Update

Consumer resources for people with a disability

The ACCC has released an educational package for consumers with disabilities.

Advertising and promotions

Buying and selling products and services

Update

Checking for choking hazards

Deputy Chair Delia Rickard provides Bub Hub readers with advice on removing choking hazards around the home using the do-it-yourself Choke Check tool

Update

Textiles recalled after tests for azo dyes

ACCC tested common clothing and textile goods for specific dyes used in the manufacturing process.

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The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present and emerging.

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