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Speech
31 Oct 2024

Framing the future of financial services: strengthening competition and consumer engagement

In the keynote address for the Gilbert + Tobin Financial Services Forum on Thursday 31 October 2024, ACCC Chair, Ms Gina Cass-Gottlieb spoke about the significant changes happening in the financial services sector and the implications of these for the ACCC’s work.
Consumer Data Right
Buying and selling products and services
Competition and exemptions
Mergers
Pricing
Scams
Banking and finance
Digital platforms and services
Insurance
Speech
15 Jun 2023

National Consumer Congress 2023 introduction and ACCC keynote address

Catriona Lowe, Deputy Chair of the ACCC, introduced the National Consumer Congress 2023 on Thursday 15 June 2023.
Buying and selling products and services
Speech
09 Sep 2022

Law Council Competition and Consumer Law Workshop opening address

Ms Gina Cass-Gottlieb, ACCC Chair, gave the Opening address on September 9 to the Law Council Annual Competition and Consumer Law Workshop.
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Mergers
Scams
Digital platforms and services
Speech
16 Jun 2022

ACCC Product Safety Priorities announced at National Consumer Congress speech

I am delighted to be joining you for my first National Consumer Congress as Chair of the ACCC.
Stay protected
Buying and selling products and services
Speech
15 Mar 2022

Continuing the ACL journey speech

Outgoing ACCC Chair Rod Sims presented the annual Ruby Hutchison Memorial Lecture.
Buying and selling products and services
Competition and exemptions
Speech
22 Mar 2021

2021 National Consumer Congress: Road to recovery address

ACCC Chair Rod Sims addresses the second session of the 2021 National Consumer Congress and formally announces the 2021 Product Safety Priorities.
Stay protected
Buying and selling products and services
Speech
08 Apr 2020

Managing the impacts of COVID-19 disruption on consumers and business speech

ACCC Chair Rod Sims spoke with a group of 70 CEOs and senior executives from a range of companies across Australasia about how the ACCC’s priorities have shifted to respond to the impact of COVID-19 on consumers and businesses. 
Buying and selling products and services
Problem with a product or service
COVID-19
Speech
31 Aug 2018

Major changes needed to get rid of unfair contract terms address

ACCC Chair Rod Sims addresses the Council of Small Business Organisations Australia’s National Small Business Summit regarding recent ACCC enforcement action relating to unfair contract terms, limitations that the ACCC has identified in the business-to-business unfair contract terms law and the codes of conduct.
Buying and selling products and services
Industry codes
Compliance and enforcement
Speech
20 Jul 2017

Communications at the turning point address

Addressing the Communications Day Unwired Revolution Conference in Sydney, ACCC Chairman Rod Sims welcomed the entry of new mobile and fixed broadband competitors into the Australian telecommunications market, and outlined ACCC activities in the sector such as the broadband speed monitoring program.
Buying and selling products and services
Regulated infrastructure
Telecommunications and internet
Speech
15 Mar 2017

Advocacy for the consumer address

In his address to the annual National Consumer Congress, ACCC Chairman Rod Sims highlights the importance of consumer advocacy, the challenges presented by new technology and digital disruption, and what's ahead for the ACCC. 
Stay protected
Buying and selling products and services
Speech
24 Feb 2017

CCA compliance in interesting times address

In his annual CEDA address, Chairman Rod Sims launched the ACCC's 2017 Compliance and Enforcement policy, saying 2017 will see a focus on misleading and deceptive practices, anti-competitive conduct and unfair contract terms affecting small businesses.
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Speech
16 Mar 2016

Making markets work for consumers address

Opening the National Consumer Congress in Sydney, ACCC Chairman Rod Sims discusses possible areas of focus for the Australian Consumer Law review.
Stay protected
Buying and selling products and services
Speech
13 Mar 2014

Empowering consumers in the digital age address

ACCC Chairman Rod Sims addresses the 2014 National Consumer Congress in Sydney.
Stay protected
Buying and selling products and services
Speech
21 Feb 2014

CEDA conference: Looking forward to 2014 address

Chairman, Rod Sims, announces the ACCC's priorities for 2014.
Advertising and promotions
Buying and selling products and services
Competition and exemptions
Mergers
Pricing
Stay protected
Scams
Digital platforms and services
Energy
Telecommunications and internet
Speech
27 Jun 2013

Creating an affordable, secure and sustainable energy market opening address

In the opening address to the Consumer Action Law Centre's energy workshop, Deputy Chair Delia Rickard discusses consumer issues as well as challenges relating to comparability.
Buying and selling products and services
Energy
Speech
15 Mar 2013

Championing the rights of consumers speech

On World Consumer Rights Day, Chairman Rod Sims, outlines the ACCC's consumer priorities.
Stay protected
Buying and selling products and services
Compliance and enforcement
Speech
19 Mar 2012

National Consumer Fraud Week 2012 speech

The theme this year is Slam Scams!, which is our straightforward advice for consumers who want to ensure they don’t get taken in.
Advertising and promotions
Buying and selling products and services
Stay protected
Scams
Speech
15 Mar 2012

Keynote address Consumer Rights 50 Years on

Chairman Rod Sims speaking at the Australian World Consumers' Day event
Buying and selling products and services
Problem with a product or service
Speech
09 Mar 2012

Children and young people as vulnerable consumers – the ACCC’s role address

ACCC Commissioner Sarah Court addresses the 3rd Australian Council on Children and the Media conference in Melbourne.
Buying and selling products and services
Stay protected
Compliance and enforcement
Speech
09 Feb 2012

Australian Consumer Law – Reflections on the First Anniversary of the ACL speech

ACCC Chairman Rod Sims speaks to the Law Society of New South Wales on the first anniversary of the Australian Consumer Law
Buying and selling products and services
Problem with a product or service
Competition and exemptions
Speech
27 Jul 2011

National Small Business Summit speech

ACCC deputy chairman Michael Schaper speaks to small business representatives about fair-trading issues in the year just gone and looks to the year ahead.
Buying and selling products and services
Competition and exemptions
Speech
15 Jun 2011

Collins Street sleeper agent or Castro’s right-hand man? address to the National Press Club 2011

Outgoing ACCC Chairman Graeme Samuel discusses his achievements and points to future challenges
Advertising and promotions
Buying and selling products and services
Problem with a product or service
Competition and exemptions
Speech
07 Jun 2011

Consumers 2011 address

The Australian Competition and Consumer Commission and the first year of the Australian Consumer Law, the ACCC's approach to enforcement, consumer protection in telecommunications and the ACCC's scope of activities and international engagement
Competition and exemptions
Buying and selling products and services
Telecommunications and internet
Compliance and enforcement
Speech
25 May 2010

The Australian Consumer Law – what it means for small business in the NT speech

The Australian Consumer Law, or ACL, reforms are aimed at providing Australia with a modern, flexible and responsive national framework for consumer protection.
Buying and selling products and services
Competition and exemptions
Speech
12 Mar 2009

Consumer protection—new challenges and opportunities address

The Australian Consumer Law reforms will strengthen key consumer protection regulations in Australia.
Advertising and promotions
Buying and selling products and services
Problem with a product or service
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