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Media release
23 Sep 2024

ACCC takes Woolworths and Coles to court over alleged misleading ‘Prices Dropped’ and ‘Down Down’ claims

The ACCC has commenced separate proceedings in the Federal Court against Woolworths Group Limited (ASX:WOW) and Coles Supermarkets Australia Pty Ltd (a subsidiary of Coles Group Limited - ASX: COL) for allegedly breaching the Australian Consumer Law by misleading consumers through discount pricing claims on hundreds of common supermarket products.
Buying and selling products and services
Compliance and enforcement
Pricing
Food and groceries
Media release
27 Jun 2024

Dodo Power & Gas pays $82,500 in penalties for breaches of electricity code

Electricity retailer M2 Energy Pty Ltd, trading as Dodo Power & Gas (Dodo) paid $82,500 in penalties after the ACCC issued six infringement notices to Dodo for alleged contraventions of the Electricity Retail Code of Conduct (the Code).
Compliance and enforcement
Industry codes
Pricing
Energy
Media release
15 Mar 2024

Online florist ordered to pay $1 million for misleading online star ratings and price representations

The Federal Court has today ordered Bloomex to pay $1 million in penalties after the online florist and gift retailer admitted that it had breached the Australian Consumer Law by making false and misleading representations on its website.
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Pricing
Media release
29 Feb 2024

ACCC supermarkets inquiry invites consumer, farmer and industry views

Australian consumers are asked to share information about how they shop and what they experience through an online survey published today as part of the ACCC’s supermarkets inquiry.
Pricing
Food and groceries
Media release
25 Jan 2024

ACCC to examine prices and competition in supermarket sector

The ACCC welcomes today’s announcement by the Australian Government that it will direct the ACCC to conduct an inquiry into Australia’s supermarket sector, including the pricing practices of the supermarkets and the relationship between wholesale, including farmgate, and retail prices.
Pricing
Agriculture
Food and groceries
Media release
01 Dec 2023

Record penalty for resale price maintenance conduct by power tool supplier Techtronic

Power tool supplier Techtronic has been ordered to pay penalties totalling $15 million after admitting it had engaged in resale price maintenance conduct in relation to Milwaukee branded products, including power tools, hand tools and accessories.
Compliance and enforcement
Pricing
Media release
02 Nov 2023

NBN retailers on notice as Australians urged to shop around for deals

The ACCC is urging Australian households to shop around for their NBN broadband plans and check for any offers that represent better value for them, following NBN Co notifying retailers of changes to the wholesale prices that it will charge them from next month.
Buying and selling products and services
Pricing
Regulated infrastructure
Telecommunications and internet
Media release
12 Oct 2023

Caravan industry warned against misleading price and caravan weight claims

The ACCC is putting the caravan industry on notice that the use of misleading representations in advertising is in breach of the Australian Consumer Law and may result in strong enforcement action being taken against retailers.
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Pricing
Cars and vehicles
Media release
14 Aug 2023

$10m penalty for Dell Australia for misleading representations about discount prices of computer monitors

The Federal Court today ordered that Dell Australia Pty Ltd pay $10 million for making false and misleading representations on its website about discount prices for add-on computer monitors.
Advertising and promotions
Pricing
Compliance and enforcement
Media release
30 Jun 2023

Households face higher electricity bills as wholesale price spikes flow through

Residential electricity bills were higher across most National Electricity Market states in the September quarter last year compared to the equivalent quarter in 2021, the ACCC’s latest Electricity Market Inquiry Report reveals.
Energy
Pricing
Media release
06 Jun 2023

Dell Australia declared to have misled consumers about the prices of computer monitors

The Federal Court has declared by consent that Dell Australia Pty Ltd made false and misleading representations on its website about the prices of add-on monitors and in ‘strikethrough’ prices shown on the website.
Advertising and promotions
Pricing
Compliance and enforcement
Media release
20 Oct 2022

Former Bingo CEO Daniel Tartak pleads guilty to aiding and abetting demolition waste price fixing

Former Managing Director and CEO of Bingo Industries, Daniel Tartak, has today entered pleas of guilty to criminal cartel offences, after charges were laid by the Commonwealth Director of Public Prosecutions (CDPP) following an ACCC investigation and referral.
Competition and exemptions
Pricing
Compliance and enforcement
Media release
12 Oct 2022

ACCC warns funeral providers on pricing practices following Youpla collapse

The ACCC is warning funeral services providers not to mislead consumers about prices and to act honestly and transparently in their dealings with Indigenous Australians affected by the March 2022 collapse of the Youpla Group (formerly the Aboriginal Community Benefit Fund).
Advertising and promotions
Pricing
Compliance and enforcement
Media release
08 Jun 2022

Airbnb allegedly misled Australians about accommodation prices

The ACCC has instituted proceedings in the Federal Court against Airbnb, Inc.
Advertising and promotions
Compliance and enforcement
Pricing
Travel and airports
Media release
01 Feb 2022

Update on action on rapid antigen test pricing

The ACCC is continuing to receive a high number of consumer reports about pricing and selling practices relating to rapid antigen tests in Australia and is investigating several potential Australian Consumer Law breaches.   
Pricing
COVID-19
Media release
17 Jan 2022

Concerning pricing of rapid antigen tests

The ACCC has significant concerns about the retail price of rapid antigen tests, reportedly often costing between $20-30 per test and sometimes over $70 a test through smaller retail outlets, despite wholesale costs ranging between $3.95 and $11.45 a test.
Pricing
COVID-19
Media release
10 Jan 2022

Bowra & O'Dea amends contracts and pays penalty over funeral pricing

The ACCC has accepted a court-enforceable undertaking from Western Australian funeral services provider Bowra & O’Dea Pty Ltd, in which Bowra & O’Dea admitted that it advertised prices for its funeral and cremation services which did not include all unavoidable costs.
Buying and selling products and services
Pricing
Compliance and enforcement
Media release
04 Jan 2022

Media Statement on pricing of rapid antigen tests

The ACCC is aware of the significant public concern about the pricing of rapid antigen tests and is contacting suppliers and monitoring the situation very closely. 
Pricing
COVID-19
Media release
13 Dec 2021

Cost of supplying electricity to households at an eight-year low

Cheaper wholesale prices have reduced the cost of supplying electricity to households to the lowest it has been in eight years, and retailers have started to pass on the savings to consumers, the ACCC’s latest electricity market report reveals.
Pricing
Energy
Media release
02 Dec 2021

Funeral industry practices raise consumer concerns

The ACCC is calling for funeral businesses to review their contracts and pricing practices to ensure they comply with consumer and competition laws, in a new report on the funeral services industry.
Buying and selling products and services
Pricing
Media release
09 Nov 2021

Bare Cremation pays penalty for allegedly misleading consumers on pricing

Funeral services provider Bare Funeral Group Pty Ltd, trading as Bare Cremation, has paid a penalty of $13,320 after the ACCC issued it with an infringement notice for allegedly making a false and misleading representation.
Advertising and promotions
Pricing
Compliance and enforcement
Media release
30 Sep 2021

Extended LNG netback price series will improve price transparency

The ACCC will publish additional and more relevant information about pricing in the east coast gas market to help improve the negotiating power of commercial and industrial (C&I) gas users seeking longer-term supply contracts, in a decision announced today.
Energy
Regulated infrastructure
Pricing
Media release
02 Sep 2021

Alex Gow Funerals pays penalty for allegedly misleading consumers on funeral pricing

Funeral services provider Alex Gow Proprietary Limited (Alex Gow Funerals) has paid a penalty of $13,320 after the ACCC issued it with an infringement notice for allegedly making a false and misleading representation about the price of its funeral services and the fees that consumers are required to pay.
Advertising and promotions
Pricing
Compliance and enforcement
Media release
10 Aug 2021

Money remitters improve price transparency after ACCC inquiry

The majority of money remitters reviewed by the ACCC are now giving consumers the tools they need to easily compare the total price of international money transfers.
Banking and finance
Pricing
Media release
02 Jul 2021

Nine Entertainment pays penalties for alleged excessive payment surcharges

Six subsidiaries of Nine Entertainment Co (Nine) have paid penalties totalling $159,840 after the ACCC issued them with 12 infringement notices for allegedly charging subscribers and advertisers excessive payment surcharges.
Pricing
Compliance and enforcement
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