Pin topics filter
1 - 25 of 1,232 news items shown
Media release
05 Dec 2024

Broadband performance of satellite services measured for the first time

The ACCC has expanded its Measuring Broadband Australia program to now measure the performance of satellite services, with its latest report including performance data for Starlink and NBN Sky Muster.
Telecommunications and internet
Media release
31 Oct 2024

Optus in court for alleged unconscionable sales and debt collection

The ACCC has commenced proceedings in the Federal Court alleging that Optus Mobile engaged in unconscionable conduct in contravention of the ACL when selling telecommunications goods and services to hundreds of consumers, that they often did not want or need, and in some cases then pursuing consumers for debts resulting from these sales.
Buying and selling products and services
Compliance and enforcement
Problem with a product or service
Telecommunications and internet
Media release
17 Sep 2024

Australians on fixed wireless services enjoy broadband speed boost

Some consumers on NBN Co’s Fixed Wireless Plus plan have experienced a significant improvement to their broadband speeds in the past six months following recent speed changes introduced by NBN Co, the ACCC’s latest Measuring Broadband Australia report has found.
Telecommunications and internet
Media release
05 Sep 2024

ACCC will not oppose Optus and TPG regional mobile network and spectrum sharing

The ACCC will not oppose the proposed regional mobile network and spectrum sharing agreements between Optus Mobile Pty Ltd and TPG Telecom Limited (ASX:TPG)
Mergers
Telecommunications and internet
Media release
13 Aug 2024

ACCC accepts undertaking from TPG in ongoing investigation into Google's search services

The ACCC has accepted a court-enforceable undertaking from TPG as part of the ACCC’s ongoing competition investigation into Google’s search services in Australia, after recent undertakings accepted from Telstra and Optus.
Compliance and enforcement
Digital platforms and services
Telecommunications and internet
Media release
02 Jul 2024

ACCC accepts undertakings from Telstra and Optus during its ongoing investigation into Google's search services

The ACCC has accepted undertakings from Telstra and Optus as part of the ACCC’s ongoing competition investigation into Google’s search services in Australia.
Compliance and enforcement
Competition and exemptions
Digital platforms and services
Telecommunications and internet
Media release
26 Jun 2024

Fibre to the premises delivers most reliable broadband connection

Australians that have a fibre to the premises broadband connection experience less outages than any other NBN connection type, the ACCC’s latest Measuring Broadband Australia report has found.
Regulated infrastructure
Telecommunications and internet
Media release
21 Jun 2024

Regulation of the mobile terminating access service to continue following ACCC inquiry

The ACCC has released its final report outlining the findings of its inquiry into whether the domestic mobile terminating access service should continue to be regulated.
Regulated infrastructure
Telecommunications and internet
Media release
27 Mar 2024

Internet performance in busy hours improves under new NBN pricing

Broadband speed performance in the peak-demand period of 7-11pm (busy hours) has improved significantly for users of NBN ‘Home Ultrafast’ 1000 Mbps services, following the removal of capacity-based charging under NBN Co’s new wholesale pricing structure.
Telecommunications and internet
Media release
25 Mar 2024

Regulation of wholesale telecommunications to change following ACCC inquiry

The ACCC has released its final report outlining the findings of an inquiry into whether nine wholesale telecommunications services should continue to be regulated.
Regulated infrastructure
Telecommunications and internet
Media release
14 Mar 2024

Aussie Broadband leads wholesale growth on the NBN

Smaller broadband providers, Aussie Broadband, Vocus and Superloop, gained over 62,000 NBN wholesale services in the December 2023 quarter as the total number of residential broadband services on the NBN remained steady, the ACCC’s latest NBN Wholesale Market Indicators Report has found.
Telecommunications and internet
Media release
12 Dec 2023

Broadband performance in smaller towns nears metro levels

Consumers in both urban and regional Australia on NBN fixed-line broadband services have seen an improvement to their download and upload speeds since February 2022, according to the ACCC’s latest Measuring Broadband Australia report.
Telecommunications and internet
Media release
02 Nov 2023

NBN retailers on notice as Australians urged to shop around for deals

The ACCC is urging Australian households to shop around for their NBN broadband plans and check for any offers that represent better value for them, following NBN Co notifying retailers of changes to the wholesale prices that it will charge them from next month.
Buying and selling products and services
Pricing
Regulated infrastructure
Telecommunications and internet
Media release
23 Oct 2023

Mobile tower access may be limiting regional mobile coverage expansion

The sale of mobile towers by Australia’s three mobile network operators to large specialist tower companies has changed the structure of the mobile telecommunications industry and made the regulatory regime for tower access no longer fit for purpose, the ACCC’s Regional Mobile Infrastructure Inquiry final report has found.
Telecommunications and internet
Media release
17 Oct 2023

New NBN regulation will promote competition and long-term interests of Australians

The ACCC has accepted NBN Co’s latest proposed variation to its Special Access Undertaking (SAU), which includes measures designed to protect consumers from sharp price rises, reduce barriers to entry for new retailers and create incentives to fix systemic issues that drive poor NBN consumer experience.
Regulated infrastructure
Telecommunications and internet
Media release
15 Sep 2023

Smaller broadband providers continue to grow their market share

Vocus and Aussie Broadband gained almost 62,000 services in the June 2023 quarter, while the total number of residential broadband services on the NBN remained steady, the ACCC’s latest NBN Wholesale Market Indicators Report has found.
Telecommunications and internet
Media release
08 Sep 2023

Broadband services provide good connectivity to popular business applications

Key NBN broadband services used by small and medium sized Australian businesses typically provide good support to popular business applications, particularly those hosted within Australia, the ACCC’s latest Measuring Broadband Australia report has found.
Telecommunications and internet
Media release
23 Aug 2023

Consultation commences on NBN Co's revised Special Access Undertaking variation

The ACCC is inviting submissions from the telecommunications industry, consumer groups and other interested parties on NBN Co’s revised Special Access Undertaking (SAU) variation proposal, in a consultation paper published today.
Telecommunications and internet
Media release
16 Aug 2023

NBN Co submits revised variation to its Special Access Undertaking

NBN Co has withdrawn its proposed November 2022 variation to its Special Access Undertaking (SAU) and simultaneously submitted a revised variation proposal to the ACCC.
Regulated infrastructure
Telecommunications and internet
Media release
29 Jun 2023

Australians receive consistent download speeds as fixed wireless connections improve

Broadband retailers are continuing to deliver download speeds to consumers that are close to their maximum plan speeds, the ACCC’s latest Measuring Broadband Australia report finds.
Regulated infrastructure
Telecommunications and internet
Media release
21 Jun 2023

Australian Competition Tribunal denies authorisation for Telstra and TPG regional network deal

The Australian Competition Tribunal has affirmed the ACCC’s decision not to grant authorisation for the proposed regional spectrum authorisation arrangements between Telstra Corporation Limited (ASX:TLS and ASX:TL1) and TPG Telecom Limited (ASX:TPG).
Regulated infrastructure
Telecommunications and internet
Media release
13 Jun 2023

Lower speed internet plans gain popularity while smaller telcos continue to grow market share

The number of residential broadband services on the 25 Mbps speed tier grew by 125,000 services, to approximately 1.4 million, or 16 per cent of the NBN wholesale market, in the March 2023 quarter, the ACCC’s latest NBN Wholesale Market Indicators Report reveals.
Regulated infrastructure
Telecommunications and internet
Media release
31 May 2023

ACCC begins inquiry into regulation of telecommunications services

The ACCC has today commenced a combined public inquiry into whether nine wholesale telecommunications services that support the provision of broadband, voice and data transmission services should continue to be regulated.
Regulated infrastructure
Telecommunications and internet
Media release
02 May 2023

ACCC rejects NBN Co Special Access Undertaking variation

After a thorough assessment of NBN Co’s proposed variation to its Special Access Undertaking (SAU), and informed by constructive and extensive engagement with NBN Co, Retail Service Providers, consumer representatives and other stakeholders, the ACCC has today released a draft decision to reject the proposed variation.
Regulated infrastructure
Telecommunications and internet
Media release
05 Apr 2023

Most gamers enjoy fast connections as online gaming experience measured for first time

Consumers typically have fast connections to online gaming servers over home broadband connections, with NSW and ACT gamers enjoying the best experience, according to the ACCC’s latest Measuring Broadband Australia report which for the first time measured Australians’ online experience for gaming services.
Regulated infrastructure
Telecommunications and internet
RSS