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Webjet alleged to have made misleading claims about airfare prices and flight bookings

The ACCC has commenced proceedings in the Federal Court against online travel booking site Webjet Marketing Pty Ltd for allegedly making false and misleading representations to consumers about flight prices and bookings.

Media release

Koala Living pays penalties and will compensate consumers for false or misleading statements about consumer guarantee rights

Furniture and homewares retailer Koala & Tree Pty Ltd, trading as Koala Living, has paid penalties of $56,340 after the ACCC issued it with three infringement notices for making false or misleading statements about consumers’ rights to remedies for faulty products.

Media release

ACCC publishes ‘free range’ labelling guidance for poultry industries for a potential H5N1 outbreak

The ACCC has released guidance for ‘free range’ labelling of poultry egg and meat in the event of an outbreak of the deadly avian influenza H5N1 in Australia.

Media release

NDIS providers put on notice about consequences of misleading advertising

The ACCC is putting businesses on notice that it is focusing in on problematic advertising practices which target participants in the National Disability Insurance Scheme (NDIS).

Media release

Mail order company Magnamail in court for alleged misrepresentations to hundreds of thousands of consumers

The ACCC has instituted proceedings in the Federal Court against Magnamail for allegedly making false or misleading statements in relation to “pre-draw” promotions in Magnamail’s mail order catalogues, and its parent company Direct Group for allegedly being knowingly involved in this conduct.

Media release

Getty Images to refund customers for allegedly misleading iStock subscription cancellation charge

Online stock photography company Getty Images has committed to refunding about $78,000 to more than 200 customers, after imposing charges for cancellation of iStock subscriptions which the ACCC alleges were greater than those outlined in its online terms and conditions.

Media release

Optus in court for alleged unconscionable sales and debt collection

The ACCC has commenced proceedings in the Federal Court alleging that Optus Mobile engaged in unconscionable conduct in contravention of the ACL when selling telecommunications goods and services to hundreds of consumers, that they often did not want or need, and in some cases then pursuing consumers for debts resulting from these sales.

Media release

Federal Court orders Qantas to pay $100m in penalties for misleading consumers

Qantas has today been ordered by the Federal Court to pay $100m in penalties for misleading consumers by offering and selling tickets for flights it had already decided to cancel, and by failing to promptly tell existing ticketholders of its decision.

Media release

ACCC welcomes additional retail sector enforcement funding

The ACCC welcomed today’s announcement by the Treasurer of $30 million over 3.5 years in additional funding for investigations and enforcement relating to the supermarket and retail sector.

Media release

EnergyAustralia to pay $14m for making misleading statements and breaching the Electricity Retail Code

The Federal Court has ordered EnergyAustralia to pay $14 million in penalties for making false, misleading or deceptive statements to hundreds of thousands of consumers about electricity prices, and failing to provide mandatory information required by the Electricity Retail Code.

Media release

ACCC takes Woolworths and Coles to court over alleged misleading ‘Prices Dropped’ and ‘Down Down’ claims

The ACCC has commenced separate proceedings in the Federal Court against Woolworths Group Limited (ASX:WOW) and Coles Supermarkets Australia Pty Ltd (a subsidiary of Coles Group Limited - ASX: COL) for allegedly breaching the Australian Consumer Law by misleading consumers through discount pricing claims on hundreds of common supermarket products.

Media release

Honda pays penalty for alleged breach of car service and repair information sharing scheme

Honda Australia has paid a penalty of $18,780 after the ACCC issued it with an infringement notice for an alleged breach of Motor Vehicle Service and Repair Information Sharing Scheme information sharing requirements.

Media release

High Court dismisses Captain Cook College’s appeal against systemic unconscionable conduct finding

Captain Cook College, a vocational college which offered diploma-level courses supported by tens of millions of dollars from the Federal Government VET FEE HELP scheme, has had its High Court appeal from a decision of the Full Federal Court dismissed.

Media release

ACCC accepts undertaking from TPG in ongoing investigation into Google's search services

The ACCC has accepted a court-enforceable undertaking from TPG as part of the ACCC’s ongoing competition investigation into Google’s search services in Australia, after recent undertakings accepted from Telstra and Optus.

Media release

High Court grants the ACCC special leave to appeal CFMEU/Hutchinson decision

The High Court has granted the ACCC special leave to appeal a Full Federal Court decision handed down on 29 February 2024 which upheld appeals by the Construction, Forestry and Maritime Employees Union and construction company J Hutchinson against an earlier finding that they had reached an anti-competitive boycott arrangement or understanding.

Media release

Secure Parking to pay $10.95m for misleading consumers about Secure-a-Spot parking service

The Federal Court has today ordered that Secure Parking Pty Ltd pay $10.95 million in penalties for making false or misleading claims about its pre-book “Secure-a-Spot” online parking service, following ACCC action.

Media release

DG Institute ordered to pay $14.7m in consumer refunds, and penalties of $5m, for misleading students in wealth seminars.

The Federal Court has today ordered Master Wealth Control Pty Ltd (DG Institute) to pay $5 million in pecuniary penalties for making false or misleading representations to consumers in the promotion and sale of two education programs and to pay consumer redress totalling $14.7 million to students enrolled in one of the programs.

Media release

Grays to redress consumers and pay $10 million in penalties for misleading descriptions of cars for sale by auction

The Federal Court has ordered Grays eCommerce Group Limited, an Australia-wide online auction business, to pay $10 million in penalties, in proceedings brought by the ACCC.

Media release

'Oodie' pays more than $100,000 in penalties following alleged failure to put fire danger warning labels on Kids Beach Oodies

Davie Clothing Pty Ltd, supplier of the popular loungewear brand ‘Oodie’, has paid $101,280 in penalties for allegedly failing to comply with a mandatory product safety standard.

Media release

The Good Guys in court over allegedly misleading store credit promotions

The ACCC has instituted proceedings in the Federal Court against The Good Guys Discount Warehouses (Australia) Pty Ltd, for allegedly making false or misleading representations about their store credit and ‘StoreCash’ promotions, and failing to provide store credit to eligible consumers, in breach of the Australian Consumer Law.

Media release

ACCC consulting on guide to sustainability collaborations

The ACCC has today published a draft guide on sustainability collaborations and Australian competition law.

Media release

ACCC accepts undertakings from Telstra and Optus during its ongoing investigation into Google's search services

The ACCC has accepted undertakings from Telstra and Optus as part of the ACCC’s ongoing competition investigation into Google’s search services in Australia.

Media release

Dodo Power & Gas pays $82,500 in penalties for breaches of electricity code

Electricity retailer M2 Energy Pty Ltd, trading as Dodo Power & Gas (Dodo) paid $82,500 in penalties after the ACCC issued six infringement notices to Dodo for alleged contraventions of the Electricity Retail Code of Conduct (the Code).

Media release

Emerging technology risks among ACCC product safety priorities

Risks associated with the use of emerging technology in consumer products such as lithium-ion battery powered products and virtual reality products will be a key focus of the ACCC’s product safety priorities

Media release

Novelty toy supplier and the operator of Timezone, Kingpin and Zone Bowling pay penalties for alleged button battery testing non-compliance

Novelty toy supplier MDI International Pty Ltd (MDI) and the owner and operator of Timezone, Kingpin and Zone Bowling, TEEG Australia Pty Ltd (TEEG), have each paid $49,500 in penalties after the ACCC issued them with infringement notices for alleged breaches of the Australian Consumer Law.

Webjet alleged to have made misleading claims about airfare prices and flight bookings

Koala Living pays penalties and will compensate consumers for false or misleading statements about consumer guarantee rights

ACCC publishes ‘free range’ labelling guidance for poultry industries for a potential H5N1 outbreak

NDIS providers put on notice about consequences of misleading advertising

Mail order company Magnamail in court for alleged misrepresentations to hundreds of thousands of consumers

Getty Images to refund customers for allegedly misleading iStock subscription cancellation charge

Optus in court for alleged unconscionable sales and debt collection

Federal Court orders Qantas to pay $100m in penalties for misleading consumers

ACCC welcomes additional retail sector enforcement funding

EnergyAustralia to pay $14m for making misleading statements and breaching the Electricity Retail Code

ACCC takes Woolworths and Coles to court over alleged misleading ‘Prices Dropped’ and ‘Down Down’ claims

Honda pays penalty for alleged breach of car service and repair information sharing scheme

High Court dismisses Captain Cook College’s appeal against systemic unconscionable conduct finding

ACCC accepts undertaking from TPG in ongoing investigation into Google's search services

High Court grants the ACCC special leave to appeal CFMEU/Hutchinson decision

Secure Parking to pay $10.95m for misleading consumers about Secure-a-Spot parking service

DG Institute ordered to pay $14.7m in consumer refunds, and penalties of $5m, for misleading students in wealth seminars.

Grays to redress consumers and pay $10 million in penalties for misleading descriptions of cars for sale by auction

'Oodie' pays more than $100,000 in penalties following alleged failure to put fire danger warning labels on Kids Beach Oodies

The Good Guys in court over allegedly misleading store credit promotions

ACCC consulting on guide to sustainability collaborations

ACCC accepts undertakings from Telstra and Optus during its ongoing investigation into Google's search services

Dodo Power & Gas pays $82,500 in penalties for breaches of electricity code

Emerging technology risks among ACCC product safety priorities

Novelty toy supplier and the operator of Timezone, Kingpin and Zone Bowling pay penalties for alleged button battery testing non-compliance

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