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News centre

  • Journalists and media employees can contact the ACCC by phone on 1300 138 917 or by email at media@accc.gov.au.
  • If you are not a journalist, contact the ACCC on 1300 302 502 (consumers), 1300 302 021 (business), or through another general contact.
  • After hours media enquiries, phone 0408 995 408 (calls only, no texts please).

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1 - 24 of 2,899 news items shown
Media release
01 Jul 2025

Banana Boat and Hawaiian Tropic owner in Court over alleged greenwashing claims that its sunscreens were ‘reef friendly’

The ACCC has launched Federal Court proceedings against Edgewell Personal Care Australia Pty Ltd and its US-based parent company, Edgewell Personal Care Company or Edgewell PCC, for allegedly false or misleading claims that its popular Hawaiian Tropic and Banana Boat branded sunscreens were ‘reef friendly’.
Compliance and enforcement
Media release
30 Jun 2025

Bupa in Court for unconscionable conduct and misleading consumers about health insurance benefits entitlements

The ACCC has instituted proceedings in the Federal Court against Bupa HI Pty Ltd (Bupa) for breaches of the Australian Consumer Law in relation to members’ entitlements to private health insurance benefits for certain claims, affecting thousands of consumers over a period of more than five years.
Buying and selling products and services
Compliance and enforcement
Problem with a product or service
Media release
27 Jun 2025

Unsafe products in online marketplaces among ACCC product safety priorities

Unsafe products in online marketplaces will be a major focus of the ACCC’s product safety priorities during 2025-26, ACCC Chair Gina Cass-Gottlieb announced today.
Buying and selling products and services
Compliance and enforcement
Problem with a product or service
Stay protected
Digital platforms and services
Media release
26 Jun 2025

Cash Converters and Mobile Travel Agents pay penalties for allegedly breaching Franchising Code of Conduct

Franchisors Cash Converters Pty Ltd and MTA - Mobile Travel Agents Pty Ltd (MTA) have each paid a $16,500 penalty after the ACCC issued both companies with an infringement notice after they each allegedly breached the Franchising Code of Conduct.
Compliance and enforcement
Franchising
Media release
26 Jun 2025

Australian Gas Networks in Court over alleged greenwashing in renewable gas campaign

The ACCC has launched Federal Court action against gas distributor Australian Gas Networks Limited alleging it made false and misleading representations in its ‘Love Gas’ TV and digital advertising campaign when it represented, in ads that ran during 2022 and 2023, that the gas it distributes will be renewable within a generation.
Buying and selling products and services
Compliance and enforcement
Energy
Media release
25 Jun 2025

Dendy pays penalties for alleged 'drip pricing' practices

Dendy Cinema Pty Ltd has paid a $19,800 penalty after the ACCC issued it with an infringement notice for allegedly failing to prominently show the total price, as a single figure, of movie tickets it sold online, in a practice commonly known as ‘drip-pricing’.
Buying and selling products and services
Compliance and enforcement
Media release
19 Jun 2025

National Australia Bank pays $751,200 in penalties for alleged breaches of Consumer Data Right Rules

National Australia Bank Limited (NAB) has paid penalties totalling $751,200 after the ACCC issued it with four infringement notices for alleged contraventions of the Consumer Data Right (CDR) Rules.
Consumer Data Right
Compliance and enforcement
Media release
18 Jun 2025

Diamond Energy pays penalties for failing to adequately communicate pricing information to consumers

Electricity provider Diamond Energy Pty Ltd has paid $46,950 in penalties after the ACCC issued it with three infringement notices for allegedly breaching the Electricity Retail Code (the Code).
Compliance and enforcement
Energy
Media release
18 Jun 2025

Optus agrees to $100m penalty, subject to court approval, for unconscionable conduct

Optus Mobile has admitted to engaging in unconscionable conduct when selling telecommunications goods and services to hundreds of consumers, after court action brought by the ACCC.
Buying and selling products and services
Compliance and enforcement
Telecommunications and internet
Media release
16 Jun 2025

Mattress supplier Emma Sleep admits misleading statements about sale prices

Emma Sleep Pty Ltd has admitted it made false or misleading representations about the sale prices of mattresses, bed frames, pillows, and accessories.
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Pricing
Media release
12 Jun 2025

Disability and aged care support platform amends unfair contract terms

Online services platform Mable Technologies Pty Ltd (Mable) has admitted to breaching the Australian Consumer Law (ACL) by using unfair contract terms when connecting people seeking care support to independent support workers.
Buying and selling products and services
Compliance and enforcement
Digital platforms and services
Media release
12 Jun 2025

Jayco in Court over 'off road' caravan advertisements

The ACCC has instituted proceedings in the Federal Court against Jayco Corporation Pty Ltd (Jayco), Australia’s largest caravan and recreational vehicle manufacturer, for making allegedly misleading representations when advertising certain models of its RVs in ‘off road’ conditions.
Buying and selling products and services
Compliance and enforcement
Cars and vehicles
Media release
11 Jun 2025

Michael Hill, MyHouse, and Hairhouse Online pay penalties over alleged misleading Black Friday 'sitewide' sales

Three major retailers have paid penalties for allegedly making false and misleading representations about their Black Friday sales.
Advertising and promotions
Compliance and enforcement
Media release
03 Jun 2025

Reebelo Australia pays penalties for alleged false or misleading statements about consumer guarantee rights

Reebelo Australia, an online marketplace for new and refurbished electronics, has paid $59,400 in penalties after the ACCC issued it with three infringement notices for allegedly making false representations about the effect of consumer guarantee rights in contravention of the Australian Consumer Law.
Buying and selling products and services
Compliance and enforcement
Media release
29 May 2025

Thermomix pays penalties for allegedly misleading customers over NDIS endorsement

Vorwerk Australia Pty Ltd, trading as Thermomix in Australia, has paid $79,200 in penalties after the ACCC issued it with four infringement notices for allegedly making false or misleading representations to consumers online, suggesting two of its household appliances were endorsed by the National Disability Insurance Scheme (NDIS).
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Media release
27 May 2025

Captain Cook College, Site Group and Blake Wills to pay total penalties of $30.4 million for unconscionable conduct towards students

The Federal Court has today ordered vocational college Captain Cook College to pay penalties of $20 million for engaging in systemic unconscionable conduct and $750,000 for making false or misleading representations to students in connection with online diploma courses under the former VET FEE-HELP loan program.
Buying and selling products and services
Compliance and enforcement
Media release
21 May 2025

Bedshed pays penalties for allegedly misleading customers over NDIS endorsement

Bedding retailer Bedshed Franchising Pty Ltd has paid $39,600 in penalties after the ACCC issued it with two infringement notices for allegedly making false or misleading representations to consumers through advertising that suggested certain products it sold had been evaluated or approved by the National Disability Insurance Scheme (NDIS).
Advertising and promotions
Compliance and enforcement
Media release
12 May 2025

Beacon Products, Zandox Group and Mr Warren Skry in court for alleged misleading and unconscionable sales practices

The ACCC has been granted leave by the Federal Court to commence legal proceedings against two companies in liquidation, Beacon Products Pty Ltd (Beacon) and Zandox Group Pty Ltd (Zandox), for alleged unconscionable conduct and misleading or deceptive conduct.
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Media release
06 May 2025

Hungry Jack’s pays penalties for supplying toys with its children’s meals that allegedly breached the mandatory information standard for button batteries

Australian fast-food franchise Hungry Jack’s Pty Ltd has paid penalties totalling $150,240 after the ACCC issued it with eight infringement notices for alleged breaches of the Australian Consumer Law by failing to comply with the mandatory button battery information standard.
Compliance and enforcement
Stay protected
Media release
28 Apr 2025

Businesses reminded to review their card surcharges and pricing information

The ACCC is encouraging businesses to review their card payment surcharges to ensure they are in line with their cost of accepting card payments.
Buying and selling products and services
Compliance and enforcement
Pricing
Media release
23 Apr 2025

LDV Automotive Australia in court for alleged misleading advertising

The ACCC has instituted proceedings in the Federal Court against Ateco Automotive Pty Ltd, trading as LDV Automotive Australia, (LDV) for allegedly making misleading representations to consumers about the durability and suitability of particular models of LDV branded vehicles in breach of the Australian Consumer Law.
Advertising and promotions
Buying and selling products and services
Compliance and enforcement
Cars and vehicles
Media release
17 Apr 2025

Oil and gas services company Qteq attempted to induce cartel arrangements

The Federal Court has today found oil and gas services company Qteq Pty Ltd and its executive chairman Simon Ashton engaged in cartel conduct in relation to the supply of goods and services in the oil and gas industry, following court action by the ACCC.
Compliance and enforcement
Competition and exemptions
Energy
Media release
16 Apr 2025

Apparel business, Hard Rock, admits to resale price maintenance and misleading consumers about consumer guarantees

The ACCC has accepted a court-enforceable undertaking from apparel business Hard Rock Enterprises Pty Ltd in which it admitted to engaging in resale price maintenance and making false or misleading representations about consumers’ rights to return faulty or incorrect products.
Buying and selling products and services
Compliance and enforcement
Media release
14 Apr 2025

Clorox ordered to pay $8.25m in penalties for misleading 'ocean plastic' claims about certain GLAD products

The Federal Court today ordered Clorox Australia Pty Ltd (Clorox) to pay a total penalty of $8.25 million for making false or misleading representations to consumers that certain GLAD kitchen and garbage bags were partly made of recycled ‘ocean plastic’, following court action by the ACCC.
Advertising and promotions
Compliance and enforcement

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